MyYello App
My Account
Local Access Numbers
FAQS

Registration

  • Select country if your country is not selected automatically
  • Enter your phone number
  • Press Enter Key Key
  • You will receive a code as SMS Message from Yello
  • Enter Code
  • You are Registered
Registration
  • Click on No Code?
  • Send us Email
  • We will email you your verification code
no-code

Basic Option

  • Go to menu and choose profile
  • Click on frame and change your profile picture
  • Set your status / yello id / e-mail
  • Go to menu
  • Green - yes you are connected
  • Gray - no you are not connected
Am-Connected
  • Go to Menu Friend
  • Find your friend
  • Connected Green- he/she is connected
  • Not Connected Gray- he/she is not connected
  • Yello is not running Gray,Green- Yello works in background, you can still call him/her
Is my Friend Connected
  • Go to Menu Friend and choose contact
  • Click Select Call to see all call option
  • Select call,video call or free chat
Select Call Type
  • Yello users – for FREE!
  • Any number in the world!
  • Check Rates
Basic
  • Deactivation – removing your number from our servers and losing any amount of money saved on your account.
  • Uninstallation – your number remains on our servers. You can remove an old Yello version and install a new one without losing your data.
Deactivation Vs De Installation
  • Go to Menu and choose settings
  • Activate PUSH Notifications
Setting
You don’t have to add friends to Yello contact list. That option is available, but yello list is automatically integrated with list on your phone.
Contact List

Rates and balance

  • Go to Menu
  • Select dialpad
  • On bottom left corner your account balance is displayed
Balance I have
  • Go to Menu Friend
  • Select your contact
  • Click On next to call to view the cost
Yello Free
  • Go to Menu Friend
  • Select your contact
  • Click On Price next to SMS to view the cost
Yello Free
  • Go to Menu
  • Select top up
  • Select the country to view the rates
Top up
  • It is for free! All over the world!
Yello free

Call option

  • You’re talking with Pan Bing – press Add Call
  • Choose contact to add from your contact list
  • Choose free call option
  • Enjoy talking together
Multi Calls
  • You’re talking with Pan Bing
  • Now Johnny is calling – answer the phone
  • Choose person you want to talk to – press his/her picture
Multi calls
  • Choose Transfer
  • Choose what do you want to send: file / voice / photo / video
  • It is free if you choose a yello user
 File Transfer
  • Press to make call transfer Call Transfer
  • Choose contact you want to transfer a call to
  • Choose free if he/she uses yello
  • Now only they are talking
Call Transfer

Voice mail setting

  • Go to Menu and choose voicemail
  • Turn it on/off
  • Set your e-mail address to receive messages with recordings as MP3 files
  • Record your greeting
Voice Mail

Get Registered with Yello

  • Click on Get Registered With Yello (Link can be found in top left corner)
  • Fill the your details
  • Click on Sign Me Up
  • Verification code will be send to you by mail if you are new to Yello
  • If you are an existing dialer user then code will be send to your cell
  • Enter the verification code
  • Your account will be registered
  • Click on Resend Code link from verification code page
  • Code will be send again
  • If you do not receive code in your email inbox then please also check your junk folder
  • Once you sign up, you can sign in and after successfull sign in you will be requested to verfiy your account if it is still pending verification

Forgot Pin

Click here to access forgot pin page

  • You will get option to change your pin
  • Your pin will be send to you by mail if you are not a dailer user.
  • If you are a dailer user your pin will be send to you by sms

My Account

In order to access these features you will have sign in to my account section.

  • Your account credit is displayed on top right corner of youy my account section.
account balance
  • Select My Profile from the menu on left
  • Edit your profile
  • Save changes
edit profile
  • Once you are logged in you can check your call history
  • Click on Call History from menu on left
  • Perform search to see the history. The history will be displayed for the last 14 days from the selected date.
  • Select call or sms depending on what you want to see in the results
call history options

Once you have added an additional number then from that number you can dial one of our local access numbers and make cheap international calls using your existing Yello account.

This feature allows you to access your account from more then one number.

  • Select additional numbers from menu on left.
  • You can add / edit or delete additional numbers from your account.
additional numbers
  • Select payment from menu on left
  • Select amount 5$,10$ or 15$
  • Select payment provider i.e. pay pal, google wallet
  • Click on Pay Now

Local Access Numbers

Dial a local access number from any of the numbers you have registered with us (your primary number or any additional number) to make cheap calls around the world.

Cheapest Calls To United Kingdom UNITED KINGDOM
Phone Number Location
44-1216900067 Birmingham
44-2071770038 London
44-1617500046 Manchester
44-1416150087 Glasgow
Cheapest Calls To Canada CANADA
Phone Number Location
1-4384483512 Montreal
1-7783829956 Vancouver
1-6475032782 Toronto
19029822016 Halafix
15873332879 Calgary
15874876054 Edmonton
12267809821 Guelph
12897993793 Hamilton
12263368326 Kitchener-Waterloo
12267811065 London
16136997063 Ottawa
13069881502 Regina
13067000079 Saskatoon
12048095980 Winniepeg
Cheapest Calls To United States UNITED STATES
Phone Number Location
1-8628000082 Newark, NJ
1-3156429397 Philadelphia, NY
1-3168477919 Kansas, KS
1-3235031798 Los Angeles, CA
1-3475181696 National
1-7086679289 Chicago, IL
1-7866560127 Miami, FL
1-8323719295 Houston, TX
Cheapest Calls To Austria AUSTRIA
Phone Number Location
43-720815221 Austria
Cheapest Calls To Belgium BELGIUM
Phone Number Location
32-25887331 Belgium
Cheapest Calls To Croatia CROATIA
Phone Number Location
385-17776407 Croatia
Cheapest Calls To Czech Republic CZECH REPUBLIC
Phone Number Location
420-228881365 Czech Republic
Cheapest Calls To Denmark DENMARK
Phone Number Location
45-89886297 Denmark
Cheapest Calls To Estonia ESTONIA
Phone Number Location
372-8803388 Estonia
Cheapest Calls To Finland FINLAND
Phone Number Location
358-942450326 Finland
Cheapest Calls To France FRANCE
Phone Number Location
33-182887915 France
Cheapest Calls To Germany GERMANY
Phone Number Location
49-3030808093 Germany
Cheapest Calls To Greece GREECE
Phone Number Location
30-2111985318 Greece
Cheapest Calls To Ireland IRELAND
Phone Number Location
353-15134847 Ireland
Cheapest Calls To Italy ITALY
Phone Number Location
390-694801794 Italy
Cheapest Calls To Latvia LATVIA
Phone Number Location
371-66163821 Latvia
Cheapest Calls To Lithuania LITHUANIA
Phone Number Location
370-52141287 Lithuania
Cheapest Calls To Netherlands NETHERLANDS
Phone Number Location
31-208084750 Netherlands
Cheapest Calls To Norway NORWAY
Phone Number Location
47-23960706 Norway
Cheapest Calls To Portugal PORTUGAL
Phone Number Location
351-308805866 Portugal
Cheapest Calls To Slovakia SLOVAKIA
Phone Number Location
421-233456601 Slovakia
Cheapest Calls To Slovenia SLOVENIA
Phone Number Location
386-18888909 Slovenia
Cheapest Calls To Spain SPAIN
Phone Number Location
34-932201773 Spain
Cheapest Calls To Sweden SWEDEN
Phone Number Location
46-844685216 Sweden
Cheapest Calls To Switzerland SWITZERLAND
Phone Number Location
41-315281069 Switzerland

Why do I need Yello?

When you use Yello your phone calls and text messages to any other Yello users are free! The quality of Yello services is also much better than a regular call.

Will Yello help reduce my phone bill?

Yes, once you and your friends install Yello, you can use it for free talk and send free text messages as much as you want without any charges. When you use Yello on a 3G or Wi-Fi network you might incur operator data charges or internet access fees.

Does it cost anything to use Yello?

Yello and all Yello features are absolutely free and do not require any additional "in application" purchase. When you use Yello on a 3G or Wi-Fi network you might incur operator data charges or internet access fees.

Why did I receive an access code?

Once you've downloaded Yello, you will receive an Access Code via SMS or via callback to activate Yello. The Access Code ensures that you are the real owner of the mobile phone number you have registered and prevents others from obtaining your Access Code and placing calls with your caller Id.

How do I import my contacts to Yello?

You don't need to. Instead of searching for Yello contacts, let Yello do all the work for you! Yello uses your device's address book to automatically tag who has Yello in your contact list and it's always synced.

Can I call people who don't have Yello?

Yes, if the person you're calling doesn't have Yello the call will be placed like regular call, but don't forget to invite your friends to Yello so you can call your friend with very cheap calling rates.: Regular calls are calls placed through Yello to another mobile number will be on cheaper rates.

I don't have 3G, can I still use Yello?

You don't need to. Instead of searching for Yello contacts, let Yello do all the work for you! Yello uses your device's address book to automatically tag who has Yello in your contact list and it's always synced.

Does Yello include advertisements?

Yes, if the person you're calling doesn't have Yello the call will be placed like regular call, but don't forget to invite your friends to Yello so you can call your friend with very cheap calling rates.: Regular calls are calls placed through Yello to another mobile number will be on cheaper rates.

How long does it take to register?

You don't have to register! You know your phone number and so do your friends, so why bother with yet another username and password? Yello uses your phone number as your "identity" and lets you make free Yello phone calls to any of your friends that have Yello - using THEIR phone number.

Can I use Yello internationally?

Yes, and the more friends you have who use Yello, the more free calls and messages for you!

Can I Contact Yello Support?

Yes, you can send us e-mails 24X7 at support@myyello.com and we will get back to you asap.

Can I invite my friends to Yello?

Yes, and the more friends you have who use Yello, the more free calls and messages for you!

What devices work with Yello?

iOS, Android, Blackberry, Symbian, Windows Mobile